Giving back
Lattice Look is free, with no expiry date and no renewal fee, for Aboriginal and Torres Strait Islander community-controlled not-for-profit organisations.
Every module, no employee cap, no expiry date and no renewal fee. Nothing is asked in return.
The offer
Free means free.
Here is the whole of it, written out so there is nothing to read between the lines.
Every module
The training matrix, the compliance engine, Lattice Learn, inductions, incidents, psychosocial health, contractor management, PPE, document control, the lot. Not a limited tier.
No employee cap
Twelve staff or twelve hundred, it makes no difference to what you pay, which is nothing.
No expiry date
No trial window, no expiry date and no renewal fee. The terms are clause 18 at tos.latticelook.au.
Implementation and data load included
We set the platform up and bring your existing records across, at no charge. Bring whatever you already have, a spreadsheet or an export of your staff, positions and training records, and a little time from one or two people while it is set up.
Support on the same channel as paying customers
The same people, the same queue, the same response.
The offer is complete as it stands. There are no conditions attached to any of it.
No case study, no testimonial, no minimum usage, no reporting back to us, and no obligation to act as a reference.
Clause 18 of the Terms at tos.latticelook.au sets the programme out in full: no Fees for any term, every module, no limit on the number of people you track, and no name or logo licence. The rest of the Terms apply as they do to any customer, and where they and this page disagree, whichever is more favourable to you wins.
Who qualifies
Three things, and that is the whole test.
Aboriginal and/or Torres Strait Islander owned and governed, not-for-profit, and employing staff.
Qualifies
- Aboriginal Community Controlled Health Organisations (ACCHOs)
- Aboriginal and Torres Strait Islander Legal Services and Family Violence Prevention Legal Services
- Aboriginal child, family and early years services
- Land councils and native title bodies with paid staff
- Aboriginal community housing providers
- Aboriginal community-controlled education bodies and RTOs
- Aboriginal media organisations and peak bodies
Does not qualify
- Government agencies, including Aboriginal affairs departments
- Mainstream NGOs and corporates running an Indigenous program
- University centres
The distinction is community control: owned and governed by Aboriginal and Torres Strait Islander people, not merely serving them.
Where it is genuinely unclear, the answer is yes.
Take it up
Tell us who you are. That is the process.
There is no sales call and there are no qualification questions. Five fields, and a reply from a person.
Once your tenant is up you can configure it yourself straight away, rather than wait for us to do it with you. If you would rather we did the setup with you, we will. Hands-on onboarding is offered to everyone who asks for it and it runs as a queue, so we will tell you plainly where you sit in that queue rather than name a date we cannot keep. A long queue is never a reason for us to say no.
If a form is not how you want to do this, email aditya@latticelabs.au and say so in your own words.
We only ask for what we need to write back. No employee counts, no ABN, no phone number.
Got it.
We will reply from aditya@latticelabs.au.
That did not send. Please email aditya@latticelabs.au and we will pick it up from there.
Acknowledgement of Country
Lattice Labs acknowledges the Traditional Owners of the lands on which we live and work, the Wurundjeri Woi Wurrung and Bunurong Boon Wurrung peoples of the Eastern Kulin Nation. We pay our respects to their Elders past and present, and to the Elders of all Aboriginal and Torres Strait Islander communities across this continent.
We acknowledge that these lands were never ceded. Sovereignty was never given up, and the connection of First Peoples to Country, culture and community continues unbroken.
Lattice Look is built in Melbourne, on Country that has been cared for continuously for tens of thousands of years. We recognise the oldest living cultures on earth, and the knowledge and custodianship that long predate anything we build.